Getting Help With The MedEquip Alert™

Help is available in a matter of seconds, 24 hours a day, 365 days a year.

In the event of an emergency, you simply need to press and hold the soft, ergonomic SOS button for two seconds and then release. After you press the button, the system will connect you immediately to the Monitoring Center on the two-way, audio speaker. The emergency operator will then assess your situation and dispatch emergency help and/or call your emergency contact.

The emergency responder will already have your name, address, phone number on hand, and because of the enhanced GPS they will immediately be alerted of your current location.

In the event you are unable to open the door for first responders, the optional lockbox can enable emergency responders to enter your home without causing extensive damage.


Call 800-327-7010. Veterans, Please Call 844-HELP(4357)-808

Call us today at 800-327-7010 or if you are a veteran, call 1-844-HELP(4357)-808 to get at home or on-the-go security and peace of mind with the MedEquip Alert™.

We Have Your Personal Profile On File

When you order your MedEquip Alert™, you will provide us with some basic personal information. Your name, address, phone number and preferred emergency contacts will be recorded and stored in your profile. The monitoring call center will have all of this information on file as well as your location. They will be able to speak to emergency responders on your behalf to ensure you receive the right care.

Everything You Need is Provided

With the MedEquip Alert, you will receive one of our state-of-the-art 2-way voice communication emergency alert devices.

You also receive the following accessories:

  • Lanyard
  • Belt Clip
  • USB Magnetic Charging Cable
  • Charging Adapter
  • Operating Instructions


MedEquip Alert With Clip